https://www.youtube.com/embed/q1O3dexflpc
Answer: To create a new web chat widget, navigate to the 'Deployment' section on the left panel of your dashboard and select the 'Web Chat Widget' menu. If you don't have a widget set up yet, you'll see an option to create a new one. Follow the on-screen instructions to configure your widget's settings, such as title, subtitle, and colors.
Answer: Yes, you can fully customize your web chat widget's appearance. This includes setting the title, subtitle, availability text, and toggling the bottom header on or off. You can also choose a header image, an avatar for the chatbot, and the main bubble image. Additionally, you have the option to customize the color theme to match your website.
Answer: After configuring your web chat widget, go to the 'Web Chat Code' section to access the client integrations. Here, you can associate your web chat widget with a new or existing client integration by selecting 'Web Chat Channel' as the channel type. Once associated, you'll be provided with a snippet of code to copy and paste into your website, similar to how you'd integrate other services.
Answer: Yes, a single web chat widget can be associated with multiple client integrations. Each integration can connect to a different Voiceflow project in the backend, allowing you to use the same widget appearance across various applications.
Answer: Absolutely! You can preview your web chat widget by navigating to the 'Prototype' section within the web widget settings. After selecting the associated integration, you'll be provided with a prototype link. This link can be shared with clients or team members for review before the widget goes live on your website.
Answer: Yes, we are committed to continuously improving the web chat widget based on user feedback and technological advancements. You can expect to see additional functionality and enhancements in the future. We encourage users to share their feedback and suggestions for features they'd like to see added.